Whether your vehicle is stuck in a ditch, buried in a snowbank, or stranded off-road, we have the equipment and experience to recover it safely.
We also provide winching services to safely upright vehicles that have rolled onto their roof or side.
Our tow trucks are equipped to handle a wide range of recoveries from cars and SUVs to pickup trucks, EVs, minivans, and construction equipment up to 10,000 pounds.
After assessing the condition of the recovered vehicle, your vehicle might be ok to continue to drive EXCEPT for rollover recoveries.
Why You Should Not Try to Winch Out Your Vehicle Yourself
Winching a vehicle is dangerous and should always be handled by professionals. If done incorrectly, it can cause significant damage to the vehicle and puts people at risk of serious injury.
Using the wrong attachment points can easily rip off bumpers or bend frames and axles. Improper use of chains or straps can scratch, dent, or crush parts of the vehicle. And pulling too quickly or with too much force can warp body panels, doors, or cause straps and chains to snap.
Recovery becomes even more challenging on soft or unstable ground if a vehicle unexpectedly shifts, tips, or slides.
Our team assesses each situation to ensure the proper winching techniques are used to mitigate additional damage as much as possible. What works for a small car may not be appropriate for an SUV or EV.
However, depending on the vehicle’s condition once it has been recovered, full towing services may sometimes be unavoidable. If that’s the case, our team will work with you to get the vehicle where it needs to go.
A professional and responsive company. They went above and beyond towing my car to the mechanic. I wouldn’t hesitate to use them again and would recommend to anyone.
William Pray
Hansen Towing did a great job communicating, showing up on time, and handling my car with care. Very professional service and friendly too.
Monica I.
The most personable staff and reliable service. I was rescued when my rental car broke down. They even came out at midnight to get the handicap placard out of the rental car that I had forgotten.
Jeff Geisel
Hansen’s was the only company who responded and bailed me out on a Sunday! Very professional and polite. Took great care to protect my car. Excellent service, price was right, I highly recommend.
Grand Rapids is a booming city with construction sites scattered all over the city. These job sites often present unpredictable terrain, soft ground, or uneven surfaces that lead to equipment and construction vehicles often becoming stuck.
From skid steers and excavators to pickup trucks and trailers, we handle all types of light-duty construction equipment up to 10,000 pounds. We adjust our approach based on the vehicle’s weight, design, and the conditions on-site, ensuring a safe, controlled recovery.
At Hansen Towing and Recovery, your safety and peace of mind come first. Every member of our team undergoes annual background screenings and regular training to ensure compliance with DOT standards and best practices. From secure vehicle restraints to clear, timely communication, we prioritize professionalism at every step. When you call Hansen, you can count on a respectful driver, a safe tow, and real-time updates until the job is done.
