A professional and responsive company. They went above and beyond towing my car to the mechanic. I wouldn’t hesitate to use them again and would recommend to anyone.
William Pray
Hansen Towing did a great job communicating, showing up on time, and handling my car with care. Very professional service and friendly too.
Monica I.
The most personable staff and reliable service. I was rescued when my rental car broke down. They even came out at midnight to get the handicap placard out of the rental car that I had forgotten.
Jeff Geisel
Hansen’s was the only company who responded and bailed me out on a Sunday! Very professional and polite. Took great care to protect my car. Excellent service, price was right, I highly recommend.
At Hansen Towing & Recovery, we pride ourselves on delivering reliable, safe, professional, and affordable towing services to Grand Rapids and the surrounding area. Our fleet of well-maintained trucks and flatbeds, are equipped to handle everything from emergency tows to long-distance vehicle transport.
All employees at Hansen Towing & Recovery undergo annual background checks, as well as regular driving and vehicle restraint evaluations, ensuring every service meets the highest standards of safety and professionalism.
At Hansen Towing and Recovery, our customers are our priority. You can expect to receive a respectful and understanding driver who takes safety seriously. All of our employees are subject to passing a yearly background check, as well as frequent driving and vehicle restraint checks, as part of their employment.
We use the best practice DOT vehicle restraints to secure every vehicle and ensure our trucks fully comply with DOT regulations. Our frequent and concise communication will keep you updated on the entire towing process from our recovery plan to when we plan to arrive.
